🔁 Return & Refund Policy — Ag Production

 

Thank you for shopping at Ag Production.

We want you to be fully satisfied with your purchase. If there is an issue with your order, we’re here to help.

 

✅ Returns

 

We accept returns under the following conditions:

• The item is unused and in its original packaging
• The return request is made within 14 days of receiving the order
• You provide proof of purchase (order number, confirmation email)

To request a return, please contact us at [your email here] with your order number and a brief explanation.

⛔ We do not accept returns for:

• Change of mind after purchase
• Items on sale or discounted
• Orders with incorrect shipping info provided by the customer

 

 

💸 Refunds

 

Once your return is received and inspected:

• If approved, your refund will be processed back to your original payment method
• Refunds typically take 5–10 business days to appear

In some cases, partial refunds may be granted (e.g. if an item is damaged due to misuse).

 

🚫 Damaged or Defective Items

 

If you receive a defective or damaged item, please contact us within 48 hours of delivery with photos. We will:

• Offer a replacement or
• Issue a full refund (your choice)

 

📦 Return Shipping

 

• You will be responsible for paying the shipping costs for returning the item
• Shipping costs are non-refundable

 

📬 Contact Us

 

If you have any questions, email us at:

📧 [info@agproduction.net]